What Is Cloud Computing?
If you’ve ever asked the question, “What is cloud computing?”, here’s a great article that answers the most common questions about off-site data storage,...
Big telecom firms make millions from cramming fees, senator says…via Bob Sullivan
Original Article Mysterious fees and services crammed onto phone bills are a “nationwide epidemic” for U.S. consumers, but a reliable source of revenue for some of America’s...
Fax To Email Service Provided
Who has time to wait around for a fax to process? Wouldn’t it be great to receive fax quick as email? Fax2 email is one of the many telecommunications services we are able...
Active Listening Important In Telecommunications Service
Active listening is an important part of any successful communication. It is imperative in telecommunications customer service. Lines of Communication’s culture demands...
Yvonne Fry Interviewed For Women’s Hall of Fame
Our own Big Talker, Yvonne Fry, is also the chair of Hillsborough County Commission on the Status of Women. She played an integral role in establishing the Women’s Hall...
What’s in YOUR closet…?
Gaining Efficiency in Telecom In today’s economy, regardless of your industry, one of the top priorities is cutting costs. And one of the best places to find and eliminate...
LOC Confident In Telecommunications Growth
Lines of Communication was one of the first companies to seek participation in a local job growth program. We know that telecommunications is key to economic development...
Is it about TELECOM?
NO! Telecommunications, data connections, hardware? None of this matters really…it is only a means to an end, the tools for the business to succeed. So, our focus must...
Its not that hard really…
Good telecom customer service is not about how big or how many customers a company might have. It’s about how many of those customers keep coming back and keeping them happy...
Data–The New Drug of the Millenium
I remember my first AOL dial-up connection. I could boil water while it connected, waiting for that familiar “You’ve Got Mail!” Moving up to DSL, then...
The World according to VoIP
For many years now, our company has been on the leading edge of telecommunications consulting, but certainly not the bleeding edge, and Hosted VoIP in its infancy, was unstable...
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